The role of a pastor is frequently complicated by problematic issues that should be dealt with with serenity and effectiveness, and sometimes in a public manner. The recognized pastor and speaker Erwin Lutzer offers practical advice about how to manage difficult situations related to issues such as divisions in the church, politics, exhaustion of those in ministry, factions in the church, the expectations of the congregation, the role of worship, the priorities of a pastor, and the giving of effective advice.